Privacy Policy

When you submit a reservation request we collect your name, email address, phone or Telegram number, country of residence, preferred language, travel party details and any dietary, medical or accessibility information you choose to share.

We use your information solely to assess availability, plan and deliver your journey, communicate with you, and meet legal and accounting obligations. We share only what is necessary with hotels, restaurants and transport suppliers involved in your journey.

Merci Baku does not collect or store credit card numbers on this website or in its database. Confirmed reservations are settled by bank transfer against a formal invoice issued by Black Sea Inc.

We keep reservation and booking records for as long as is needed to deliver your journey, and for seven years afterwards, to meet accounting, tax and California Seller of Travel record-keeping obligations.

We process your information to perform our contract with you and to meet legal obligations, and — for dietary, medical or accessibility details — on the basis of the consent you give when you submit them.

You may request access to, correction of, or deletion of your information at any time by writing to the contact address on this website. We reply within 30 days, other than for records we are legally required to retain.

This website uses only the storage strictly necessary to remember your language preference. No advertising or third-party tracking cookies are set.