Buyer protection
How your money is protected
Before you commit to a prepaid journey, you are entitled to know exactly what you pay, when, to whom — and what protects that money between payment and departure. Everything on this page also appears in your written confirmation.
What you pay, and when
Your request
Today, on this website
US$0 — nothing is charged
Availability confirmation
Usually within one business day of your request
US$0 — we confirm the departure, the accommodation and your total in writing
Formal invoice
Issued with your written confirmation, before anything is due
Your full total in US dollars, with the payment date and cancellation terms stated
Bank transfer
By the date stated on the invoice, before travel
Full prepayment of the confirmed total. A receipt is issued on receipt of funds.
Booking confirmation
On receipt of payment, and before departure
No further charge
Prices are per person in US dollars and are not negotiable. Online card payment is being introduced; until it is available, confirmed reservations are settled by bank transfer against a formal invoice. Card numbers are never entered on this website.
Your reservations contact
Kanan Hajizada
Reservations — Black Sea Inc.
Applications are not processed automatically. Every enquiry is read by a named person who replies, usually within one business day. You are welcome to speak with us before you apply.
- Telephone
- +1 949-617-6683
- Telegram
- Message on Telegram
- Languages
- English, Japanese, Russian, Azerbaijani
LINE
Message us on LINEScan with the LINE app, or tap the link above. Japanese-language enquiries welcome.
Cancellation, in plain language
- Before you accept a written confirmation
- You may withdraw at any time, for any reason, at no cost. An application is not a contract and no money has changed hands.
- After you accept the invoice
- Full prepayment is due by bank transfer on the date stated on your invoice, because your place on a departure limited to a maximum of 50 guests is withdrawn from sale. The refund treatment of that payment is set out in writing before you transfer anything.
- If we cancel a departure
- If Merci Baku cancels a departure for any reason, you receive a full refund of every amount paid to us, or a transfer to another departure — your choice.
- How refunds are returned
- Refunds are returned to the same payer and the same payment method used for the original payment. We do not issue refunds in cash or to a third party.
The full contractual terms are set out in the cancellation and refund policy.
Refund timeline
Within 1 business day
We acknowledge your written cancellation or refund request by email and confirm the amount at stake.
Within 5 business days
We issue a written refund determination stating the refundable amount and the terms it is calculated under.
Within 30 days
The refund is released to the original payment method, as required of a registered California Seller of Travel.
How your money is protected
- Your funds are held in a client trust account
- California law requires Black Sea Inc. to deposit 100% of customer travel funds into a business client trust account. Withdrawals may be made only in compliance with California Seller of Travel law.
- Nothing is owed until you accept in writing
- Sending a request creates no obligation. The full total, the payment date and the cancellation terms are set out in writing and on a formal invoice before any money moves.
- Travel insurance is strongly recommended
- Comprehensive insurance covering cancellation, medical treatment, repatriation and baggage is strongly recommended for every guest. It is not included in the package price.
- If a departure cannot be operated
- If Black Sea Inc. cannot operate a confirmed departure, you are offered an alternative date or a refund of the amounts paid for the affected services, in line with the published cancellation and refund policy.
- No card data touches this website
- This site is served over HTTPS and does not collect, transmit or store card numbers or security codes. Payment is made by bank transfer directly to Black Sea Inc. against a formal invoice, and every payment is receipted.
Independently verifiable
4.8 / 553 reviews
2025 Travelers’ Choice — Merci Baku By Kamila Verdiyeva
★★★★★ · February 15, 2025
Best breakfast in Baku
“Best breakfast in Baku. Such an amazing place, we all love it.”
Cris Argu — Muscat, Oman
Approximately 90 Tripadvisor contributions at the time reviewed
★★★★★ · September 28, 2024
The best menemen ever
“Went to Merci Baku 4 times for breakfast. The menemen was just brilliant.”
William E — Bathgate, United Kingdom
84 Tripadvisor contributions
★★★★★ · March 31, 2025
Ideal place in the old town for traditional breakfast and tea
“I wanted to have breakfast there every day… traditional omelet with tomatoes is love!”
Hanna M
10 Tripadvisor contributions
★★★★★ · April 6, 2024
Nice spot in the old city
“We tried breakfast, everything is tasty and fresh… Bread was freshly made.”
Ulyana — Almaty, Kazakhstan
Approximately 6,000 Tripadvisor contributions
★★★★★ · June 28, 2024
Excellent restaurant in the old town of Baku
“Ambience and location was great situated in the old town. The food was excellent.”
Journeythrulife — Geneva, Switzerland
8 Tripadvisor contributions
Excerpts are quoted verbatim from the public Tripadvisor listing for the Merci Baku restaurant, last verified August 2026. We do not collect, edit or filter reviews on this website. Read every review on Tripadvisor
Questions about money
- What am I committing to when I request?
- Nothing. The amount charged when you send a request is US$0. You are committed only when you accept a written confirmation and its formal invoice, and complete payment by bank transfer.
- Who receives my payment?
- Black Sea Inc., a California company, is the contracting party and the payee. Its registration details appear on the company page and on every confirmation and invoice we issue.
- Is the price per person?
- Yes. Published prices are per person in US dollars for the six-night journey — for example US$6,500 per guest based on two guests sharing — and are not negotiable. Your written confirmation restates the total for your party before any money is due.
- Are there charges added later?
- No fees are added by us after your confirmation. Only genuinely personal items — additional purchases you make yourself during the journey — are settled separately.
- What if my visa or flight falls through?
- Tell us in writing as soon as you know. Where a departure is still open, we will transfer your place to another 2026 departure rather than treat it as a cancellation, at no additional charge.
Your data
- This website is served over HTTPS. Your application is transmitted encrypted and stored in an access-controlled database.
- Card numbers and card security codes are never entered on this website and are never stored by us.
- Your details are used to assess and administer your reservation only. They are never sold, and never shared with anyone other than the restaurants, hotel and transport providers who deliver your journey.
- You may ask us to correct or delete your details at any time by writing to us.
What happens after you apply
Immediately
You receive a reference
Your request is recorded with a reference number shown on screen. Nothing is charged and no card details are collected.
Within one business day
A person verifies availability
Your request is read by our reservations team, who personally confirm the departure, the accommodation and anything you asked about.
Then
A written confirmation and invoice
You receive the departure, party size, room arrangement, hotel, total price and cancellation terms in writing, with a formal invoice payable by bank transfer. You are under no obligation until you accept it.
Merci Baku travel experiences are offered and operated by Black Sea Inc., California, USA.
Book With Confidence
Merci Baku travel services are offered and payments are received by Black Sea Inc., California Seller of Travel CST 2173468-40.
California law requires Black Sea Inc. to deposit 100% of customer travel funds into a business client trust account. Withdrawals from the trust account may be made only in compliance with applicable California Seller of Travel law.
California law requires certain sellers of travel to have a trust account or bond. This business has a trust account.
Black Sea Inc. is not a participant in the California Travel Consumer Restitution Fund. This transaction is not covered by the California Travel Consumer Restitution Fund.
Registration as a seller of travel does not constitute approval by the State of California.
Company registration details are published on the company page. You can check an existing application on the application status page.
Reservations contact: Kanan Hajizada — reservations@mercibaku.org